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Very good experience buying a bike from you. You guys do it right. Thanks to Carl, Brett, Jose for making it enjoyable. Too bad I don't live closer, as I'd be a regular visitor."
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| By: Don Mountain Iron,MN |
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"The of the best dealerships around. Execllent pricing for aftermarket parts"
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| By: Vinitce Beloit,WI |
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"First time in your store.
Spent more than I planned!
Prices seemed better than some other dealer stores.
Super friendly staff.
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| By: Anonymous ,WI |
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"Bret, Brandon, Andrea, Chad and especially Jose and Dan-
Thank you. I love the bike. You guys made my purchase quick and
easy. Thanks again. Rick Webster"
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| By: Rick J. Webster Tomahawk,WI |
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"Great Place, Great Service, Great People."
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| By: Jeff Wausau,WI |
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"First, I have to let all of you know how happy I am with my Road King. The best and most pretty bike on any street or road in the world. The Pearl color is brilliant in the sun and open road. Neverless, the synopsis of the greeting is for Zack in parts as he has helped me to the extreme with Brad in the garage (this is your seamless service) that I continue to comment about and receive. I had purchased highway pegs for my new Road King and brought them back to the dealership to return them. I felt they would not fit on my bike as I pictured. Neverless, Zack explained how they could be adjusted on my ride the way I wanted. He knew more about the way they could be adjusted than the directions allowed. Thus, he went to the garage and Brad got involved and we looked at other bikes that had simular installs and they did it! I was invited to the garage to be "fitted" and it is perfect! Again so happy am I with the seamless teamwork from the HD Wausau professionals.
Thanks again!
To Carl Berg so nice to see you on every trip. Do you get a vacation?"
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| By: Robert stevens point,WI |
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"Too many thank you's to express in one message. I have taken delivery of my 08' Road King and can not experess how pleased one can be. Delivered on the date I desired with the personel expressions added to my new ride. This has taken much work and comunication between Zack (parts) and Brad (Shop) to realize my dream. Specificially; heated hand grips, panacea lights, smoked lenses, windshield bag and the tour with Carl made the bike complete.
HD Wausau is a team of people that operates as a uniform circle. IE: They are one that work together. In any operation it relies on the team to please the customer. I'm one pleased customer as this is my SECOND new bike purchase in two years.
Thank You Carl, Thank You Zack, Thank You Brad as my experience with you is all ways a pleasure."
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| By: Robert Stevens Point,WI |
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"I've bought 2 bikes from Harley Davidson of Wausau. A new sporster in 2007 and now a new fat bob in 2009. I shopped around at other dealerships both times and ended up being a hands down decision to buy one here. My over all experience from both times will keep me coming back. I feel when the time comes to buy my next new bike I'm not even going to consider another dealership. Harley Davidson of Wausau is #1 in my book. Aaron Hickey"
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| By: aaron wautoma,WI |
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"i enjoyed the sales personel,very informational, and helpful. The layout of the store was easy to find what i was lookin for."
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| By: chris wausau,WI |
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"Your selection of clothing is so much better than Sport motors in Chippewa Falls. Love your discount specials!"
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| By: Raymond Lublin,WI |
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"Great dealership, much better than in past years. Was looking for a CVO-Fat Bob, Bret & Carl (great guys) in sales said they would find me one--they did. Brandon in parts was great, got everthing ordered correctly and had some good input. Jim in service did a great job with set up and saved me some money doing it. Thanks H-D-MIKE BENDA"
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| By: mike weston,WI |
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"LOOKED AT MANY OTHER DEALERSHIPS IN WISCONSIN, ACTUALLY DEALT WITH OVER TEN, GOT THE BEST DEAL, SERVICE HERE. JIM, IN SALES, THANKS, SUPER NICE GUY, GOT BACK TO ME RIGHT AWAY WITH QUESTIONS, VERY PLEASANT. I WILL RECOMMEND YOUR DEALERSHIP TO MY FRIENDS. WHEN I PICKED UP MY ULTRA, WOW! WHAT A DETAIL JOB THEY DID, I'VE NEVER SEEN A BIKE SO CLEAN. THANK YOU"
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| By: TODD WISCONSIN DELLS,WI |
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"When I arrived at the dealership on a busy Saturday morning to look at purchasing a new I was very nervous as this was going to be my first Harley purchase. Carl greeted us right away & made me feel comfortable within minutes. He answered all of my questions & was patient with me while I was debating on different bikes or if I was even going to for sure purchase that day. He wasn't pushy at all! There were plenty of other customers in the store that he could've helped, but he kept his full attention with me. Carl is a GREAT ASSET to this dealership & I recommend that anyone looking to purchase a Harley goes to see Carl. If I ever decide to trade my 08 Harley Sportster Nightster, I will for sure be dealing with Carl.
Thanks Again!!"
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| By: Tricia Plover,WI |
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"I visited your shop last weekend (March 08) to purchase some accessories. The parts staff present was very elite and professional. I believe it was "Andy" that assisted me with my purchase. He was very knowledgable and professional when he was helping me. I was looking for parts that fit my style of riding and with little information Andy found what I was looking for. I was very impressed with the parts department compared to the other dealerships around the state. I would Definitely return to purchase parts from your staff.
Thank You,
Mike"
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| By: Mike Eau Claire,WI |
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"I have ridden other bikes and Nothing compares with a Harley! I have always wanted one, Went in to Wausau Harley and was greeted by Bret Stegeman. He was very patient in educating me on the bikes in the show room. One caught my eye, I went for a test ride. The rest is history, I bought it!, a 2003 Dyna Wide Glide 100th anniversary with lots of chrome extras. what a deal !! Jose helped me with the purchase and extended service plan. I can't say enough about every one here! The parts guys, Brandon and Scott. The service dept. Brad and Robert installing accessories and Dyno testing my ride to make sure the motor performed flawless. I got to talk to Steven, the GM. of Wausau Harley Who made sure I was completely satisfied with my Harley.I can't leave out Carl! He recognizes me every time I walk into the show room and makes me feel at home. Thank you to everyone here and I'll see you this Spring, Bill"
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| By: Anonymous Mosinee,WI |
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"The HD WAUSAU Crew is a #1 Top-notch group of people dedicated to putting the customer first. Starting to name a few...Carl Berg in sales is the nicest most helpful person on a sales/customer service crew I have ever met. Now even months after my purchase, everytime that either my wife or I walk in, there is never a time that he does not seek us out to say "hi" or give us news about deals or upcoming events...but on top of it all he just wants to know how we are doing. My wife and I are currently expecting and the first thing Carl asks about is how the baby is doing. He is a fine asset to any organiztion. Also in parts & accesories...Coke Stevens really knows his stuff. He knew right away what I was looking for when I went to get set up with my accesories. I described what I wanted, and he took showed me one exhaust set up and I was sold. Last but not least by any means...Over in service, Brad is always on the ball. The second he sees me, he knows whether the parts I ordered are in and always keeps me updated on any that are on backorder, not to mention...any questions that I have on anything. The guys in service are very careful with my bike and I never have any worry when it is in their shop. So once again, thanks for the great job and I am looking forward to more visits in the spring and all the upcoming events. Love my FXDB -Russ"
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| By: Russ Merrill,WI |
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"Carl was a great salemen would do buisness with him again. "
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| By: Tammy Westboro,WI |
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"My 2007 FXDL was brought in for the 1K service. I had it there on time and it was delivered as scheduled. The questions and concerns I had were answered. Answered, professionally! The personnel from the garage sat down with me and actually had taken the time to address my concerns. All my concerns were answered and addressed with the 1K service. This is a great program with the "check-up" No doubt that future problems will non-existant with programs H-D has in place. Go with the owners manual and you will have a bike that will last for years longer. I realized the difference out of the shop!
It was nice to see Carl. This sales person spent an hour with me as I waited for the services to be completed. The best part is, Carl was truely interested about my purchase, how happy I was and wanted to know "what he could do for me" NOT what he could sell me. Carl is a real value to the HD colors, one concerend with the H-D Wausau customer.
Zack in parts helped me with a few minor parts that were important to me. The key word is IMPORTANT! He could have gone and sold and expensive piece or parts, however, I was the customer at hand and he again went out of the way to ensure that I would have that extra little shine on my gas tant and handlebar. Thanks so much Zack! I appreciate you interest in my new bike.
The service department is actually exciting! They delivered my bike as if it was new. All cleaned. That I did not expect. Another wonderful service you provide. Thanks! As my bike was delivered from service many of the garage staff was there to tell me thanks for the business. Their concern was evident and I appreciate that.
Doing business with H-D Wausau will be a long term commintmet. Your Great, thanks so much!
"
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| By: Robert Stevens Point,WI |
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"Carl Berg, Coke Stevens and Bret Stegeman went all out, thus making the purchase of my new FXDL a very pleasurable experience. Guys, questions were answered professionally, the sales approach was done with customer care as I was never told what I needed, however, I was guided with my requests on the entire purchase as to what would be best for me and my riding skills.
My bike was dressed perfectly and sounds great with the after market exhaust that Coke help me select.
Prior to purchasing at any other dealership I suggest that a prospective buyer check out HD Wausau. I MEAN this statement.
Thanks to all! I realize others are involved. You have a great team! Please keep up the good work! What a pleasure doing business with your fine organization.
Thanks to Zack in parts. He lives in Stevens Point and offered to deliver the ehxaust and other pieces and parts so I wouldn't have to drive the four wheeler an extra trip to Wausau. Now Here is another example of your team working together. Impressive!
Robert M. Piotrowski
Stevens Point, WI
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| By: Robert Stevens Point,WI |
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"From my first visit to your store I was very impressed with the complete operation. Each and every visit that I made, usually every week on Friday, was better than the visit before. The complete personel at Harley-Davidson of Wausau made me feel as if we have been friends for many years.
When visiting your dealership the experience is as if I am visiting friends and not a retail establishment. Everyone makes you feel welcome and are ready to assited you at any given moment.
I have visited several other Harley dealerships within the State as well as in other states and Harley-Davidson of Wausau is much more superior than the other dealership I have been in, because they care about you, not just what can they sell you. They take an interest in a person as a friend not just another buyer.
I am hoping to purchase an Electra Glide Ultra Classic within the next one or two years and I will definitely purchase from Harley-Davidson of Wausau.
Ron Hefter
P.S. Mike Hanig is a super salesperson, goes the extra mile, is not a pushy salesperson. He works very hard to please each and every person that comes in the store. Mike deserves a raise so he can take off a day and go riding :)"
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| By: Ronald J. Stevens Point,WI |
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"Since December of 2006 me and my father would go to the dealship on a weekly basic and the personel people are very friendly to us. My sales person would answer any questions that I had even if they was stupid ones because this is my very first Mortorcycle and it will not be my last one because in about a year or two I will be looking at purchase turning modle. "
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| By: Michael P. Stevens Point,WI |
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| By: Dale stevens point,WI |
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"The Staff was very friendly and easy to work with. They took a of time with Us since We were new Harley shoppers.
Special thanks Bill,Mike,Bret and Coke who helped Us pick out what We needed.We will tell Ohters that are in the market for a new or used bike to come to Wausau Harley.
thank You all again for making our New Harley Road King Classic purchase our most exciting purchase ever."
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| By: Rick & Debbie Stevens Point,AS |
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"I love my new FLHX and my brother loves his new haritage classic. it is a dream come true for both of us.we enjoyed meeting the entire staff! the experiance was fantastic.coke thanks for steering me in the right diriction for parts. and special thanks to BILL DUNHAM. PS NICE RIDING WITH YA!!! sincerley ART BOTTENSEK.
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| By: Arthur Arpin,WI |
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"Mike in sales,Bret,Jose and the ladies in appearal were all WONDERFUL! Thanks for helping make a dream come true!"
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| By: Tony Peachtree City,GA |
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"Everyone at Harley Davidson of Wausau has gone above and beyond . . . the experience from start to finish was professional and courteous. The motorcycle was a special gift for my husband and they made sure that everything was perfect. From the business manager to the sales staff eveyone was informative and quite knowledgeable in all aspects (even when I asked stupid questions, they just smiled and nodded). If you are in the Wausau area or up for a day trip, take the time to stop by. You will be thankful you did."
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| By: Kay Nelsonville,WI |
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"YOU HAVE EXCELLENT EMPLOYEES AND WE HAVE REALLY APPRECIATED EVERYONE ANSWERING ALL OUR QUESTIONS OVER THIS PAST YEAR.THE BIKE HAS PERFORMED EXTREMELY WELL ."
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| By: ROY WAUSAU,WI |
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"I took the Rider's Edge Course in Sept. 2006, successfully completed it, and then purchased my very first motorcycle, a Buell Blast. I realize it isn't the biggest, fastest, or most decked out, but, to me, it is the most beautiful bike I've ever seen because it is my very first. The feelings I experience while riding cannot be described, and the best part is that I can put into practice everything we learned from our wonderful instructors in class. Because this is my first motorcycle purchase, Jose and Wayne from Sales were very, very patient with me and answered my many questions. They were most helpful and I could tell that they want the best for each of their customers. Jose I can sense the feeling of "family" at H.D. Wausau, and I really appreciate that. I will be back when it is time for my next bigger motorcycle! Dianne Gierman"
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| By: Dianne Prentice,GU |
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"Great people to deal with !!! Bought an Electra Glide in spring of 06,. Sales(Mike H.), Service, Parts, Clothing, all are super !!"
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| By: gary athens,WI |
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"every one at wausau hd made the purchase of our 2006 sportster enjoyable especially jim joswick ,keep up the good work wausau hd"
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| By: todd mosinee,WI |
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"Just bought my 1st Harley, a 2005 FLHRCI, at your store and was greatly impressed with the service. Your staff is 2nd to none in my book and we will be proud to refer anyone to buy from your store. THANK YOU!! Joe Kretschmer. "
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| By: Joseph Tomahawk,WI |
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"My husband Tom and I would like to thank you for the quality service we had at your business. Over the memorial day weekend we had a flat tire on our motorcycle. We called (another dealer) where we purchased the bike to see if we could get it repaired. They told us they would be closing in one hour and there was nothing they could do for us. We then called you people because it was such a nice weekend and we wanted to ride over the holiday Memorial Day weekend. You said to come down and you would fix the tire.
We own a large business in the Rhinelander area and know how important customer service is. Hats off to all of you at Wausau Harley.., we know where we will be going from now on for new bikes, service, accessories.
Thanks again,
Tom and Candy Arts
Owners A-1 Septic Service and Installation
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| By: Tom and Candy Rhinelander,WI |
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